When a social worker, family support team or local authority refers someone to a foodbank, what happens next usually depends on an email getting read and a spreadsheet being up to date. FoodBank360 gives referral partners a digital way to refer, see referral status, and see what a foodbank actually has available, before the referral is even sent.
Trusted by Foodbanks & Community Food Organisations Across the UK
A referral goes out by email or phone, with no way to know if it's been received or actioned.
No visibility of whether a foodbank has capacity or stock before referring someone in urgent need.
Social services, housing, schools and charities each refer differently, with no shared structure.
Household information moves between organisations without a consistent way to control who sees what.
Built Around the Referral Pathway, Not Just the Foodbank
Most foodbank software is built for the foodbank's side — parcels, stock, volunteers. Most referral tools are built for the referrer's side — case notes, status tracking, caseloads. Very little connects the two. FoodBank360 gives referral partners a digital way to submit a referral and see its status, while giving foodbanks the same structured referral information they'd otherwise piece together from an email.
Not Just Submitting Blind
Referral partners using FoodBank360 can see a foodbank's capacity and availability before submitting a referral, rather than referring blind and hoping there's something to give. For a social worker or support worker managing an urgent situation, that visibility matters as much as the referral itself.
Social Services
From digital foodbank referral software to full foodbank management system capability, FoodBank360 connects the referral pathway to real food support.
Referral partners submit digitally and see referral status, rather than waiting on an email reply.
See what's actually available before referring, not after.
Give each referral partner organisation access to what they need, and nothing more.
Household and referral records held in one place, reducing repeat data entry across partners.
Once a referral lands, it connects directly to parcel or pantry support.
Role-based access, consent capture and data retention support responsible handling of sensitive information.
FoodBank360 is built to work with the range of organisations that refer people to food support.
Named, Not Assumed
Local authorities are a specific, named audience for FoodBank360 — not an afterthought. Household support, local welfare assistance and social care referral teams often need to refer people to food support as part of a wider response, with appropriate access controls and visibility of what's actually available. FoodBank360 is built with this audience specifically in mind, alongside individual social workers, support workers and referral coordinators.
Household support, local welfare assistance and social care referral teams.
Referring individuals and families as part of wider support.
Connecting families to food support alongside other help.
Referring people facing housing instability.
Referring people supported through welfare, debt or benefits advice.
See our Charities, Churches and Communities pages for more.
View Charities →Submit a referral, see its status, and know what a foodbank can actually offer before you refer.
Receive structured referral information instead of piecing it together from an email.
Handling Sensitive Information Carefully
Referral and household information is sensitive, and FoodBank360 is built to support responsible handling of it. Role-based access can help control what each referral partner organisation can see. Consent capture and defined data retention are part of how household information is handled. If your organisation has specific data-sharing or compliance requirements, we'd recommend confirming these directly with our team as part of any evaluation.
FoodBank360's pricing is transparent and package-based, whether you're a single foodbank managing referral partners or a local authority team coordinating referrals into several.
Yes. Referral partners, including social services teams, can submit referrals digitally and see referral status.
Yes. Referral partners can see what's actually available before submitting a referral.
Yes. FoodBank360 provides role-based, permissioned access for external partner organisations.
Yes. Local authorities, including household support and social care referral teams, are a specific, named audience for FoodBank360.
Not currently. FoodBank360 does not offer integrations with external systems at this time.
Yes, referral partners can see the status of a referral they've submitted.
Yes, household and referral records are held within FoodBank360, reducing repeat data entry across partners.
FoodBank360 is designed to support responsible handling of sensitive information, including role-based access, consent capture and defined data retention. We'd recommend confirming any specific compliance requirements directly with our team.
Yes, each partner organisation can be given access appropriate to what they need to see.
Yes. Once a referral is received, it connects directly to FoodBank360's foodbank and pantry operations.
Yes. FoodBank360 supports data migration, including bulk import and team-assisted mapping.
FoodBank360's pricing is transparent and package-based. See our pricing page or book a demo for details specific to your organisation.
Book a demo and see how FoodBank360 connects referral partners with foodbank and pantry support.
Takes less than 2 minutes. Prefer to talk? Call 0115 786 0269.