FoodBank360
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Powerful Features

Food Bank Software Features Referrals, Parcels, Stock and Donations

FoodBank360 brings referrals, food support, stock, volunteers, donations and reporting into one connected platform — built for foodbanks, pantries, churches, charities, community organisations and local authorities.

  • ✓ Connect referrals to real food support, not a separate system
  • ✓ Reduce time spent on spreadsheets and manual admin
  • ✓ Give volunteers and referral partners a system built for them
  • ✓ Report on your impact without a manual reporting exercise
Food Bank Software Features

Everything You Need in One Platform

Our features are built around how foodbanks, pantries and referral partners actually work — not a generic template.

Referral Management

Digital referral submission with status tracking and duplicate detection. Partners see the status of their own referrals.

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Food Parcel Management

Parcel templates and a packing workflow, ready for collection or delivery.

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Stock & Inventory

Real-time, barcode-based stock tracking with expiry alerts and low-stock warnings.

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Choice & Points-Based Pantry

Let members choose their own food, or shop within a points budget.

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Pantry Membership & Subsidised Pricing

Membership-based access with a small, subsidised contribution.

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Volunteer Management

Unlimited volunteer access, background-check tracking (including UK DBS checks) and a check-in/check-out rota.

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Delivery Route Planning

Delivery scheduling and route planning, with driver lists on a phone or printed.

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Donation Records & Donor Management

Track food and financial donations and donor records, whatever the channel.

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Fundraising Campaigns

Organise donations by campaign or appeal and track performance year on year.

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Recurring & Regular Giving

Identify and track supporters who give regularly, alongside one-off gifts.

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Gift Aid

Record UK Gift Aid declaration and eligibility - for charity and foodbank giving alike.

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Food Supply & Partnership Tracking

Track stock by where it actually came from — not just one generic donations line.

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Beneficiary & Case Management

Manage the people you support, extending beyond food to advice, housing and wraparound support.

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Reporting & Impact

Day-to-day and impact reporting, including multi-programme reporting.

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Multi-Site & Network Management

Single site, multi-site, or diocesan/denominational network structure, with duplication checks.

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Data Migration

Move from spreadsheets or another system with bulk import and mapping support.

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Mobile Access

Works on phones and tablets in the browser

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More Features That Simplify Your Work

Collection Slot Booking

Households can book a slot or appointment for pantry visits.

Duplicate Detection

Prevents the same household being registered twice.

Role-Based Access

Give staff, volunteers and partners access to what they need.

Data Protection Built In

Consent capture, retention, access control and encryption, aligned with UK/EU GDPR and consistent data-protection principles more broadly.

Multi-Structure Governance

Reporting for charities, UK CICs (or equivalent non-profit structures), social enterprises and informal groups.

Designed for Every Kind of Organisation

Designed for Every Kind of Organisation

FoodBank360 is built specifically for organisations running food support — foodbanks, food pantries, churches, community groups, CICs, social enterprises and local authority referral teams. Our platform is designed to be easy to use, built with data protection at its core, and built around how these organisations actually operate.

  • ✓ Cloud-based and accessible from anywhere
  • ✓ Role-based access and data handling aligned with UK/EU GDPR
  • ✓ Built for referral, food support and reporting workflows
  • ✓ Scales from a single volunteer-led group to a multi-site network
Book a Demo

Ready to Experience These Features?

Join foodbanks, pantries, churches and community organisations using FoodBank360 - wherever you're based.

✓ Transparent, published pricing ✓ Support included on every plan ✓ Data migration support to get you started
Is FoodBank360 only for food banks?

No. FoodBank360 supports foodbanks, food pantries, churches, community organisations, social services referral teams and non-profits of any legal structure.

Is our data secure?

Referral, household and volunteer data is handled in line with UK GDPR, including consent capture, retention periods, role-based access and encryption - with the same principles applied consistently for organisations based elsewhere.

How long does setup take?

Speak to our team about your specific setup - timelines vary depending on your organisation's size and whether you're migrating existing data.

Can we import our existing data?

Yes. FoodBank360 supports data migration, including bulk import and team-assisted mapping.

Do you offer a free trial?

FoodBank360 doesn't currently offer a free trial. Book a demo to see the platform and discuss the right plan for your organisation.

What kind of support do you provide?

Support is included on every plan. Speak to our team about onboarding and what's included for your specific tier.