FoodBank360

Foodbank Management Software Built Around How Referral-Based Food Support Works

FoodBank360's Foodbank Management System brings referrals, food parcels, stock, volunteers and deliveries into one connected platform - built around how referral-based foodbanks actually operate, from single distribution centres to multi-site networks, wherever you're based.

  • Built for foodbanks and networks of any size
  • Data protection built in
  • Parcels & choice-based pantries
Foodbank Management Software Built Around How Referral-Based Food Support Works

Trusted by Foodbanks & Community Food Organisations

GuildFord Foodbank
Luton Foodbank
Swindon Food Collective
Himmah Grassroot Community Action-Foodbank
Holbeach Community Larder- Foodbank
Wansbeck Valley Foodbank
Dartford Larder Foodbank

Foodbank Management System

One System for the Whole Foodbank Operation

FoodBank360 connects referral management, food parcels, stock, volunteers, deliveries and reporting — so nothing has to be managed twice.

Referral Management

Give referral partners - or people referring themselves - a faster way to get support started.

  • Online submission from support agencies, community organisations, or self-referral
  • Referral status tracked from submission to fulfilment
  • One record per household

Food Parcel Management

Build and pack parcels against real household need.

  • Parcel templates by household size
  • Packing workflow with volunteer tasks
  • Parcel status from request to collection

Stock & Inventory

Know what you have and when it needs using.

  • Real-time stock across centre or network
  • Expiry date tracking reduces food waste
  • Low-stock alerts before shelves run out

Volunteer Management

Schedule, check in and safeguard your volunteer team.

  • Shift scheduling & task assignment
  • Volunteer vetting/background-check tracking (including UK DBS checks)
  • Check-in / check-out rota system

Delivery Route Planning

Get food to people who can't collect it themselves.

  • Route planning & optimisation
  • Delivery status alongside parcel status
  • Less time working out who goes where

Reporting & Impact

Understand your operation and prove your impact.

  • Day-to-day operational reporting
  • People & households helped, by centre or network
  • Food saved from waste — for funders and donors

Multi-Site Network Management

Run one foodbank or a whole network from the same system.

  • Manage multiple centres & sessions
  • Duplication checks across sites
  • Consistent records network-wide

Food Pantries & Social Supermarkets

Support choice-based models alongside emergency parcels.

  • Membership-style, choice-based distribution
  • Sits alongside parcel distribution
  • One platform as your organisation grows

Mobile App

Give volunteers a system that works where they're working.

  • Native mobile app
  • Mobile-optimised web access
  • Built for packing, delivery & referrals on the move
When Referrals, Stock and Volunteers Live in Different Places

Before FoodBank360

When Referrals, Stock and Volunteers Live in Different Places

A referral arrives by email. Stock gets counted on a clipboard. Volunteer rotas live in a shared spreadsheet, updated by whoever remembers to. The result is familiar: parcels built on guesswork, volunteers double-booked, and a funder asking "how many people did you help this year" turning into a week of manual counting.

Referral to Parcel to Delivery, in One System

How FoodBank360 Works

Referral to Parcel to Delivery, in One System

Most foodbank software covers a slice of the job — a referral database, or a stock tool, or a volunteer rota. FoodBank360 connects the full chain: a referral partner submits online, the system checks it isn't a duplicate across your network, a parcel is built against real stock, a volunteer packs and delivers it, and it all shows up in your reporting automatically.

  • Referral
  • Parcel
  • Delivery
  • Reporting

Reporting That Does More Than Tell You What Happened Today

FoodBank360's reporting covers day-to-day running and the bigger picture funders and donors want to see.

  • See how many people and households you've helped
  • Give donors the numbers that influence their giving
  • Track food saved from being thrown away as waste
  • Give funders the evidence that supports applications
  • Report by centre, or across your whole network
  • Give trustees a clear view without manual counting
  • Understand referral sources and volumes
  • Spot patterns in demand across seasons or centres
  • Monitor stock levels and expiry dates in real time
  • Reduce time spent reconciling reports by hand
  • Keep a clear record of volunteer hours
  • Support funding bids with real operational data
One Foodbank or a Whole Network — Same System

Built to Scale

One Foodbank or a Whole Network — Same System

Whether you run a single distribution centre or a network of sites, FoodBank360 keeps referral, stock and volunteer records consistent across every location. Duplication checks work across your whole network, so the same household isn't referred twice without your team knowing — and reporting rolls up from centre level to network level without extra work.

  • Multiple Centres
  • Duplication Checks
  • Network Reporting
Beneficiary and Volunteer Data, Handled Properly

Data You Can Trust

Beneficiary and Volunteer Data, Handled Properly

For volunteers working directly with people in need, vetting/background-check tracking - including UK DBS checks - and a check-in/check-out rota system are built into the same platform.

  • Consent Capture
  • Access Control & Encryption
  • DBS Tracking
Contact Us
Support Choice-Based Models, Not Just Parcels

Beyond Emergency Parcels

Support Choice-Based Models, Not Just Parcels

Food support is changing everywhere. Alongside emergency parcel distribution, more organisations are running food pantries and social supermarkets — membership-style models where people choose what they need, often for a small contribution. FoodBank360 supports both approaches in the same system.

  • Emergency Parcels
  • Choice-Based Pantries
  • One Connected System

Connected to the Rest of FoodBank360

The Foodbank Management System doesn't run in isolation. It's built alongside the rest of the FoodBank360 platform, so referrals, stock and volunteers connect to your donation records and pantry operations rather than sitting in a separate tool.

Explore the FoodBank360 Platform →

Who Benefits

Who Benefits from FoodBank360's Foodbank Management System

Built for organisations running food support operations of any size, from a single centre to a national network.

Independent Foodbanks & Pantries

Manage referrals, stock and volunteers without a large administrative team.

For independent foodbanks →

Foodbank Networks

Run multiple centres with consistent records and duplication checks.

Community Pantries & Social Supermarkets

Support choice-based distribution alongside emergency parcels.

For community pantries →

Churches & Faith Groups

Manage food support programmes alongside wider community activity.

For churches →

Non-Profits & Charities

Bring foodbank operations into a wider community support platform.

For non-profits →

Transparent Pricing, Built to Scale With You

FoodBank360 offers transparent, published pricing rather than a one-size-fits-all quote, so you know what you're paying for as your foodbank or network grows. Available on desktop and as a mobile-optimised pages for volunteers on the move.

Before FoodBank360, our referral partners emailed us directly and our volunteers worked from a printed rota. Moving everything into one system meant we could see our stock, our referrals and our delivery schedule in the same place — and our funder reporting went from a week of counting to a few clicks.

O
Operations Manager
Luton Foodbank
★★★★★

Frequently Asked Questions

What is a foodbank management system?

A foodbank management system is software that helps a foodbank manage referrals, food parcels, stock, volunteers, deliveries and reporting in one place, instead of running each through separate tools or spreadsheets.

How is FoodBank360 different from a charity CRM?

FoodBank360's Foodbank Management System is built specifically around foodbank operations — referrals, parcels, stock, volunteer scheduling and deliveries — rather than being a general-purpose charity CRM adapted to fit. Donation and Gift Aid management sit in the connected Charity Donation System.

Does FoodBank360 support multiple foodbank sites?

Yes. FoodBank360 supports multi-site networks, with consistent records and duplication checks across every centre, and reporting that rolls up from centre level to network level.

Can FoodBank360 track stock and expiry dates?

Yes, stock levels and expiry dates are tracked in real time, helping reduce food waste and keep shelves stocked appropriately.

Does FoodBank360 support volunteer DBS checks?

Yes. Volunteer management includes vetting/background-check tracking - including UK DBS checks - alongside a check-in/check-out rota system.

Is FoodBank360 GDPR-compliant?

FoodBank360 is built around UK GDPR requirements - consent capture, defined data retention periods, role-based access control and data encryption for household and volunteer information - with the same data-handling principles applied consistently, wherever your organisation is based.

Does FoodBank360 support food pantries and social supermarkets?

Yes. FoodBank360 supports choice-based, membership-style distribution alongside traditional emergency parcel distribution, in the same system.

Is there a mobile app?

Yes. FoodBank360 offers a native mobile app as well as a mobile-optimised web app, built for volunteers packing, delivering and processing referrals on the move.

Ready to Run Your Whole Foodbank Operation in One Place?

See how FoodBank360 connects referrals, parcels, stock, volunteers and reporting.