FoodBank360

Charity Donation Management Software Built Around How Foodbanks Work

FoodBank360's Charity Donation System helps foodbanks and community food organisations manage donations, donor information, Gift Aid and fundraising campaigns — connected to the wider work of running a foodbank, not treated as a separate job.

  • Built for foodbanks everywhere
  • Part of the FoodBank360 platform
  • Food & financial donations
Charity Donation Management Software

Trusted by Foodbanks & Community Food Organisations

GuildFord Foodbank
Luton Foodbank
Swindon Food Collective
Himmah Grassroot Community Action-Foodbank
Holbeach Community Larder- Foodbank
Wansbeck Valley Foodbank
Dartford Larder Foodbank

Charity Donation System

Everything You Need to Manage Donations

FoodBank360's Charity Donation System brings donation records, donor information, Gift Aid and fundraising activity into one place.

Donation Records

Record donations as they come in, whatever the channel.

  • Online, in-person and offline donations in one place
  • No more reconciling separate spreadsheets
  • A searchable history for every donation

Donor & Supporter Information

Hold donor and supporter details alongside their giving history.

  • Individual, corporate, church & community records
  • Giving history in one place
  • No more duplicated or scattered details

Online Donation Collection

Accept donations directly through an online donation form.

  • Online giving built into your donation records
  • Donations recorded automatically
  • One system for online and offline giving

Gift Aid Records

Record Gift Aid declarations and eligibility information.

  • Declarations held against the right donor
  • Clearer records ahead of a claim
  • Reduced reliance on paper filing

Recurring & Regular Giving

Identify and track supporters who give regularly.

  • See recurring donors alongside one-off givers
  • Understand your regular income at a glance
  • Better-informed donor stewardship

Fundraising Campaigns

Organise donations by campaign or appeal.

  • Track appeals like Christmas or emergency response
  • Compare performance year on year
  • Clearer planning for future appeals

Reporting & Visibility

Produce reports on donation activity without manual reconciliation.

  • Reports for trustees, funders & management
  • A clear view of where donations come from
  • Less time rebuilding reports from scratch

User Permissions

Manage who can see and edit donation and donor information.

  • Role-based access for staff and volunteers
  • Sensitive information kept appropriately restricted
  • Practical for teams with volunteer turnover

Food & Financial Donations

Record both in-kind food donations and monetary gifts.

  • Supermarket, school & church collections included
  • One system for money and food
  • A fuller picture of community support
Collect Donations Online, Recorded Automatically

Give Supporters an Easy Way to Donate

Collect Donations Online, Recorded Automatically

Supporters can give online through a donation form connected directly to your donation records — so an online gift is captured the same way as a donation received in person, with nothing to re-enter by hand.

  • Online Giving
  • Card & Bank Payments
  • Recurring Gifts
Save Time on Donation Admin

Streamline Your Workflow

Save Time on Donation Admin

Automate the repetitive parts of managing donations — re-entering donor details, reconciling spreadsheets, rebuilding reports — so your team can spend more time on donors, appeals and the people you support.

  • Centralised Records
  • Fewer Duplicates
  • Faster Reporting

From Donation to Impact

Every donation — money or food — is part of a chain that leads somewhere specific: to a household getting the support they need.

  • Record financial and food donations in one place
  • Give trustees clear, accurate reporting
  • Understand which appeals and campaigns perform best
  • Understand giving patterns across the year
  • Keep Gift Aid records organised and ready
  • Connect donations to your wider foodbank operations
  • Recognise and thank regular supporters accurately
  • Support better planning for future appeals
  • Reduce time spent reconciling donation data
  • Reduce reliance on any one person's memory
  • See your full donation activity at a glance
  • Build a fuller picture of community support
Food Donations and Financial Donations, Together

Built for How Foodbanks Are Actually Supported

Food Donations and Financial Donations, Together

Foodbanks are supported in more ways than most donation software accounts for. A supermarket collection point, a school food drive, a corporate donation of stock, a harvest festival collection, an online financial gift — all of it matters, and all of it should be visible in one place.

  • Food Collections
  • Financial Gifts
  • Corporate Donations
Keep Gift Aid Records Organised

UK-Specific Support

Keep Gift Aid Records Organised

Gift Aid allows eligible UK charities to reclaim basic-rate tax on donations from UK taxpayers, provided a valid declaration is in place. FoodBank360 holds Gift Aid declaration and eligibility information against the relevant donor and donation, so records are easier to find and review when a claim is due. This isn't tax or legal advice — refer to HMRC guidance or your adviser for specific eligibility questions. Organisations outside the UK can use the same donation records without Gift Aid tracking - it simply won't be relevant to your donations.

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Part of the Wider FoodBank360 Platform

The Charity Donation System sits alongside the rest of the FoodBank360 platform, so donation records don't sit apart from the rest of your operation.

Learn About Our Mission →

Who Benefits

Who Benefits from FoodBank360's Charity Donation System

FoodBank360 supports organisations that rely on donations — of money and food — to keep their work going.

Independent Foodbanks & Pantries

Record and organise donations without a large administrative team.

For independent foodbanks →

Foodbank Networks

Keep donation records consistent across multiple sites.

Community Pantries & Social Supermarkets

Track membership-style support alongside food and financial donations.

For community pantries →

Churches & Faith Groups

Manage collections alongside wider food support programmes.

For churches →

Non-Profits & Charities

Bring donation management into a wider community operation.

For non-profits →

No matter your mission, FoodBank360 helps keep donation records accurate, organised and easy to report on.

Secure, Considered, and Built for Charities

Data You Can Trust

Secure, Considered, and Built for Charities

Donor and donation information is sensitive. FoodBank360 supports role-based access, secure handling of donor and organisational data, and data protection practices aligned with UK GDPR and EU GDPR. Ask us directly about specific security measures as part of your evaluation.

  • Data Security
  • GDPR Considerations
  • Role-Based Access
Contact Us

Frequently Asked Questions

What is charity donation management software?

A system that helps charities record, organise and report on donations and donor information, instead of relying on spreadsheets, paper records or several disconnected tools.

Is FoodBank360 a CRM?

No. FoodBank360's Charity Donation System is a donation management system focused on donation records, donor information, Gift Aid and fundraising campaigns — not a general-purpose CRM.

Can donation software manage food donations as well as money?

Most donation platforms are built around online payments only. FoodBank360 is designed to record both food and financial donations in one place.

Can charity donation software track Gift Aid?

FoodBank360 holds Gift Aid declaration and eligibility information against the relevant donor and donation, making records easier to review ahead of a claim.

Is FoodBank360 suitable for small foodbanks run mostly by volunteers?

Yes. Role-based permissions mean volunteers can be given access appropriate to their task without needing full visibility of all donor and financial information.

Does FoodBank360 connect with the rest of the platform?

Yes. It sits alongside the Foodbank Management System and Pantry Management, giving a more connected way of managing donations alongside your wider operations.

Ready to Bring Your Donation Records Together?

See how FoodBank360's Charity Donation System sits alongside your wider foodbank operations.